Frequently Asked Questions

1.What are the materials used to make these earrings?

Polymer clay, freshwater pearls, gold stainless steel or sterling silver post and 14-karat gold-plated wire.

2.Are the earrings lightweight?
Yes, the largest weighs 12 grams.

3.What type of posts do the earrings have?
Hypoallergenic gold stainless steel or sterling silver post backs.

4.How should I care for the earrings?

5.Can they be submerged in water?
I dont recomend, but nothing happens if the earring fall in the water accidentally.

6.Can the earrings be bent?
No, because they are made of clay.

7.How should I clean the earrings?
Yes, with mild soap and water and dry with a microfiber cloth.

8.How long does it take to make these earrings?
5 to 7 working days after I will send them to you.

9.Can I request a custom design?
Yes of course. Write me about your ideas and I will be happy to help you.

10.Can I return the earrings if I am not satisfied?
It depends, if the product does not arrive or arrives damaged write me at info@bysologiehandmade.com

11.Why don't you accept returns on these items?
Because, it is a personalized product carefully handmade apart is made to order, also for hygiene we do not accept returns of earrings.

12.What should I consider before buying?
Check the sizes, color and design.
If you have any doubts please let me know and I will be happy to help you.

13.Can I customize the size of the earrings?
Yes, of course you can